Privacy Policy

Introduction

Welcome to Rayz Cakes ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Create an account on our website
• Place an order
• Subscribe to our newsletter
• Contact us for support
• Participate in promotions or surveys

This information may include:

• Name and contact information (email, phone, address)
• Payment information (processed securely through third-party providers)
• Order history and preferences
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser information
• Device and operating system details
• Website usage patterns and analytics
• Cookies and similar technologies

How We Use Your Information

We use the collected information for:

• Processing and fulfilling your orders
• Providing customer support and service
• Sending order confirmations and updates
• Marketing communications (with your consent)
• Improving our website and services
• Fraud prevention and security
• Compliance with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who help us operate our business (payment processors, shipping companies, email services)
• Legal Requirements: When required by law, court order, or government regulations
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• Your Consent: When you have given explicit consent for sharing

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure payment processing through certified providers
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Delete your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Request data portability
• Withdraw consent at any time

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: