Terms and Conditions

Agreement to Terms

By accessing and using the Rayz Cakes website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

About Our Services

Rayz Cakes is a homemade bakery specializing in fresh, organic cookies, cakes, breads, and other baked goods. We operate primarily in Tamil Nadu, India, and offer delivery services within our service area and all over India.

Ordering and Payment

Order Acceptance

All orders are subject to acceptance by Rayz Cakes. We reserve the right to refuse or cancel any order at our discretion, including but not limited to:

• Product availability issues
• Pricing errors on our website
• Suspected fraudulent activity
• Orders outside our delivery area

Pricing and Payment

• All prices are listed in Indian Rupees (INR)
• Prices include applicable taxes
• Payment is required at the time of order placement
• We accept various payment methods through secure payment gateways
• Prices may change without notice, but confirmed orders are honored at the original price

Product Information and Availability

We strive to provide accurate product descriptions and images. However:

• Actual products may vary slightly from website images
• All products are handmade and may have minor variations
• Product availability is subject to change
• Seasonal items may not always be available
• We reserve the right to substitute ingredients due to availability, with customer notification when possible

Delivery and Pickup

Delivery

• We deliver with our specified service all over india
• Delivery times are estimates and not guaranteed
• Additional charges may apply for remote locations
• We will attempt delivery once; additional delivery attempts may incur charges

Local Pickup

• Pickup is available at our designated location
• Pickup hours: Mon-Sun (10:00am-9:00pm)
• Please bring order confirmation for pickup
• Orders not picked up within 24 hours may be disposed of without refund

Food Safety and Allergens

Important information about our products:

• All products are made in a facility that handles common allergens including nuts, dairy, eggs, and gluten
• We cannot guarantee products are allergen-free
• Please inform us of any allergies when placing your order
• Products are perishable and should be consumed within recommended timeframes
• Refrigeration may be required for certain products

User Accounts and Conduct

When creating an account, you agree to:

• Provide accurate and complete information
• Keep your login credentials secure
• Not share your account with others
• Use our services only for lawful purposes
• Respect the rights of other users

Intellectual Property

All content on our website, including text, images, logos, and recipes, is the property of Rayz Cakes and is protected by copyright and other intellectual property laws. You may not reproduce or distribute our content without permission.

Limitation of Liability

To the fullest extent permitted by law, Rayz Cakes shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our maximum liability shall not exceed the amount paid for the specific order.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated "Last Modified" date. Continued use of our services constitutes acceptance of any changes.

Contact Information

For questions about these Terms and Conditions, please contact us: